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Death by Survey

Surveys can be a great tool to get valuable feedback from your customers. But there are right and wrong ways to do a survey. Learn the basic planning steps to make your surveys more effective. The full course, Death by Survey - Effective Ways to Get Customer Feedback, presented by presented by Shari Altergott, Chief Experience Officer of The CX Edge, is available in the members-only MHEDA Learning Management System. Register at www.mheda.org/lms.

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